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Help & Safety

Something went wrong, or you're not sure where to turn? Start here.

Contact Support

For account access, technical problems, Beta invitations, or other issues using Beacon.

Contact Support

Report a Safety Concern

If the concern involves another member or a conversation, use Beacon's in-app Report button whenever possible. This keeps the relevant details together with your report, on a member's profile, their Connections card, or inside a conversation.

For a safety concern that can't be submitted through Beacon's reporting tools, contact:

report@joinprojectbeacon.com

Privacy & Data Requests

For questions about your personal information, or requests relating to access, correction, or deletion of your data.

Contact Privacy

Child Safety Standards

Project Beacon has zero tolerance for child sexual abuse and exploitation. Read our standards and how to report a concern.

Child Safety Standards

Delete Your Account

Want to permanently delete your Project Beacon account and associated data? This works whether or not you’re able to sign in.

Delete My Account

Send Beta Feedback

Tell us what's working, what's confusing, what broke, or what you'd like to see improved.

Send Feedback

Beacon is not an emergency service. If you or someone else is in immediate danger, contact your local emergency services.